Contact Grand City Property

Our Service Center is staffed around the clock. Feel free to contact us!

Contact form
Thank you very much for your message! We will deal with your enquiry as soon as possible.
0800 646 377 200
(24/7 toll free number)
For prospective tenants:
0800 646 377 201
(24/7 toll free number)


The trained staff of our Service Center offers help with all questions concerning life at GCP.
We are available 24/7 at our toll-free service-number 0800 646 377 200 or via e-mail [email protected].
All of our services are officially certified by TÜV.

You could also attend our local service offices during office working hours.
For exact consulting times please see bulletin at your house entrance or ask our service-center by telephone.

Feel free to read our Frequently Asked Questions for more information.


Our Renting-Center is here to help you with all questions concerning apartment-search by telephone: 0800 646 377 201.
We'll be happy to provide you with all of the relevant information and support in your apartment-search.
Feel free to schedule a personal meeting to view one of our vacant apartments or one of our master apartments.

For vacant apartments click here.

Back rent and back payments

Our employees offer personal and discreet consulting regarding rent payment by telephone: 0800 646 377 202 from Tuesday through Friday 2 p.m.– 8 p.m. or via e-mail [email protected].

We also answer questions concerning letters collection by telephone: 0800 646 377 202.

Tuesday through Friday 8 a.m. – 10 p.m.


Our experts offer tips on adequate heating and ventilation in order to prevent mold-growth by telephone: 0800 646 377 203.

Let's find a solution together!  


Our press team handles your inquiries on current topics concerning Grand City Property, our apartments and services.

Please find contact information of press team here